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Support #5855

Site Content Disappeared

Added by Sarah Morgano almost 3 years ago. Updated over 1 year ago.

Status:
Resolved
Priority name:
Normal
Assignee:
-
Category name:
-
Target version:
Start date:
2016-07-30
Due date:
% Done:

0%

Estimated time:

Description

The blog admin of http://foodscholar.commons.gc.cuny.edu/ was testing different plugins and now all of the site content has disappeared. Can someone from the dev team please investigate?

History

#1 Updated by Boone Gorges almost 3 years ago

  • Status changed from New to Reporter Feedback
  • Target version set to Not tracked

Should be fixed now. The admin had activated one plugin (The Events Calendar Category Colors) that is dependent on another one that was not activated (The Events Calendar). It appears that the former plugin doesn't have the necessary checks in place to ensure that it doesn't break sites when the parent plugin is not available.

#2 Updated by Matt Gold almost 3 years ago

Sarah, FYI, I changed the theme before you created a ticket in an attempt to fix this. Can you please let the user know that she may need to reselect the theme and convey our apologies? Thank you.

#3 Updated by Boone Gorges over 1 year ago

  • Status changed from Reporter Feedback to Resolved

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