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Bug #5968

Deleting account without knowing password

Added by Marilyn Weber over 2 years ago. Updated over 1 year ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
Membership
Target version:
Start date:
2016-08-30
Due date:
% Done:

0%

Estimated time:

Description

A user would like to delete his account - ehofmann (using the or addresses), - but does not remember his password and does not have access to those email addresses any more.

He now has a new CUNY address but does not want to merge accounts.

History

#1 Updated by Matt Gold over 2 years ago

Hi Marilyn,

is he writing to us from his new CUNY address? I see two accounts -- one tied to a mail.cuny.edu address and one tied to a LAGCC address.

I would like to confirm his identity in some way before deleting the account

#2 Updated by Matt Gold over 2 years ago

Nevermind -- I've checked the ticket and will delete the account

#3 Updated by Marilyn Weber over 2 years ago

Thanks, Matt. Let me know when it's done so I can tell him.

#4 Updated by Boone Gorges over 2 years ago

  • Category name set to Membership
  • Assignee set to Matt Gold
  • Target version set to Not tracked

#5 Updated by Marilyn Weber over 1 year ago

  • Status changed from New to Resolved

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