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Bug #5968

closed

Deleting account without knowing password

Added by Marilyn Weber about 8 years ago. Updated about 7 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Matt Gold
Category name:
Membership
Target version:
Not tracked
Start date:
2016-08-30
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

A user would like to delete his account - ehofmann (using the or addresses), - but does not remember his password and does not have access to those email addresses any more.

He now has a new CUNY address but does not want to merge accounts.

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 #1

Updated by Matt Gold about 8 years ago

Hi Marilyn,

is he writing to us from his new CUNY address? I see two accounts -- one tied to a mail.cuny.edu address and one tied to a LAGCC address.

I would like to confirm his identity in some way before deleting the account

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 #2

Updated by Matt Gold about 8 years ago

Nevermind -- I've checked the ticket and will delete the account

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 #3

Updated by Marilyn Weber about 8 years ago

Thanks, Matt. Let me know when it's done so I can tell him.

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 #4

Updated by Boone Gorges about 8 years ago

  • Category name set to Membership
  • Assignee set to Matt Gold
  • Target version set to Not tracked
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 #5

Updated by Marilyn Weber about 7 years ago

  • Status changed from New to Resolved
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