Support #6175
closedEmail address (user cannot access old)
0%
Description
Chaya Cassano would like to change her email address from ccassano@gc.cuny.edu (which she can no longer access) to chaya.cassano@gmail.com. Thanks!
Updated by Matt Gold over 8 years ago
- Category name changed from Registration to Account settings
- Status changed from New to Resolved
- Assignee set to Matt Gold
Hi Marilyn,
I've updated the email address. If the user experiences any trouble, please report back. Thanks.
Updated by Marilyn Weber over 8 years ago
- Status changed from Resolved to New
Matt -
Same problem differect person - Michael J. Anderson would like to change his email address from manderson@brooklyn.cuny.edu (which he can no longer access) to michael.anderson@csi.cuny.edu. Thanks!
"I have an account that I opened when I was working at Brooklyn College. 2 years ago I went to work at the College of Staten Island. Recently I have started to work more with the commons and my account works fine with the exception of email notification. I followed the instructions for changing my email but when I saved the change it said I had to check my old email for a link. My Brooklyn email has not been accurate in years so I cannot check it."
Updated by Matt Gold over 8 years ago
- Status changed from New to Resolved
Hi Marilyn -- I've updated his email address. Please ask for username in such cases, if that's okay, as it helps me find/verify the account. And if you could start a new ticket for each request, I would appreciate it. Thank you!