Bug #6536
HTML not rendering (Sunday, 12:30 - 1:15PM) - Commons 1.10 Testing
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Description
Hi - Was there a glitch with notifications for awhile on Sunday? My notification emails were not visible in rich text at all. And then it all started working. Got beautifully formatted emails.
History
#1
Updated by Boone Gorges over 5 years ago
- Assignee changed from Boone Gorges to Raymond Hoh
Scott, was this on the production site or on cdev?
#2
Updated by scott voth over 5 years ago
in cdev. I actually saw it happening again. Emails are not formatted.
#3
Updated by scott voth over 5 years ago
- File not formatted.png not formatted.png added
Here is an example.
#4
Updated by Raymond Hoh over 5 years ago
I was hoping that this was just a case of cdev syncing the DB changes from production, but this doesn't appear to be the case.
Scott: Can you let me know if you are able to duplicate this consistently? If so, can you list the steps?
#5
Updated by Boone Gorges over 5 years ago
- Category name set to Email Notifications
#6
Updated by scott voth over 5 years ago
- File email rendering.png email rendering.png added
Hi Ray - It does seem to happen often (more often than not). I just posted a new topic:
http://commons.gc.cuny.edu/groups/test-group-1761529915/forum/topic/does-this-render-nicely-in-email/#post-50970
And the email that I got back is attached. The steps were just to create a forum topic and have notifications set to notify yourself when you post a topic.
#7
Updated by Raymond Hoh over 5 years ago
Hi Scott,
I've identified an area where plain-text emails might be sending erroneously if someone in the group had decided they wanted to receive plain-text, while others opted for HTML email.
Can you test again on cdev?
Thanks!
#8
Updated by Boone Gorges over 5 years ago
- Status changed from New to Resolved
Haven't gotten any more reports of this, so let's call it fixed. Thanks!