CUNY Academic Commons

Thanks for the thread and the thoughtful comments, Luke.

Given that we have RBE running, perhaps we should discuss if the notification is redundant or distracting, or if there might be a method to have it cleared if we can be sure the message was read?

In what situation do you get a notification for a forum post? Is it when you're mentioned by your username Luke Waltzer?

I like the idea of better integration with RBE. I guess that'd look like one of the following:
1. Detect that an email has been read (pixel image?) and mark notification "read" accordingly
2. When a user responds to a thread, mark notifications read that correspond to earlier events in that thread

Item 1 raises potential problems for privacy - we don't currently track email reads, except for newsletters - and also poses some technical challenges (security policies for email clients block some external images, etc). Item 2 seems more promising.

It'd be helpful to get a sense of what other services do with notifications in these sorts of cases. If you get a Twitter mention, twitter.com will add an item to the "Interactions" tab or whatever it's called. The "new" count goes away when visiting that tab. Does anything happen if you reply via a third-party app (like our option 2)?

Can we adjust the bbp_new_reply notification to show the same content that one sees from within their profile with a link directly to the forum post when users are on subsites?

What's the text of the notification as you saw it? Was it something like "Someone mentioned you in a forum reply"? There's a limit to how much information can be put into the notification menu.

I'm going to assign to Paige to see if she has thoughts.

Screenshot attached-

I've opened #7656 to address the secondary-site issue, which is more clearly a bug than Luke's other concerns.