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Bug #762

closed

Resolve Email Notification Problems with Lehman addresses

Added by Matt Gold about 14 years ago. Updated over 13 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
-
Category name:
BuddyPress (misc)
Target version:
-
Start date:
2011-05-16
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Hi All,

Michael Ferraro, a faculty member at Lehman and a member of the CUNY Committee on Academic Technology, has spent the last few months trying to convince the members of his department to use the Commons for various purposes. One difficulty he has faced is that email notifications don't seem to be reaching some members of Lehman. This is something that Michael can attest to, as he has not received email notifications from groups to which he is subscribed and he has also witnessed his colleagues attempt to sign up only to find that the confirmation email never arrived.

We know that the system is working on other domains; it seems clear that this is an issue with Lehman's spam filters. Sarah has already been in touch with IT at Lehman, and they have apparently already whitelisted our IP. But something continues to go wrong.

André, can I ask you to take the lead on contacting IT at Lehman to try to work out a solution? We need to find a way to get Commons notifications messages to Lehman recipients.

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