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Bug #7994

Comments not appearing

Added by Marilyn Weber over 4 years ago. Updated over 4 years ago.

Status:
Resolved
Priority name:
Urgent
Assignee:
-
Category name:
WordPress (misc)
Target version:
Start date:
2017-04-20
Due date:
% Done:

0%

Estimated time:

Description

Maris Panzani, an Admissions officer at the GC wrote "for some reason our posts won't allow comments any longer. For example https://newgcstudents.commons.gc.cuny.edu/2017/03/01/roommate-matching/"

Upon further investigation, the comments field is visible, but after I click submit I'm directed to a blank screen. If I then navigate to the page, the comments don't show. I tried this logged in as myself and under an alias, on both Chrome and Firefox.

There are some comments in the Trash visible in the Dashboard, but not anything recent.

History

#1 Updated by Boone Gorges over 4 years ago

  • Category name set to WordPress (misc)
  • Status changed from New to Reporter Feedback
  • Target version set to 1.10.17

The Oceanmist theme was building its comment form in such a way that the 'action' parameter for the comment form read http://.. rather than https://. Since we force *.commons.gc.cuny.edu traffic over HTTPS, this request was failing. I'm unsure why this is happening just now, but there are a number of other issues being reported today that may indicate some server-level change (#7985, #7995).

For the time being, I've put a hotfix in place that forces URLs like this to be HTTPS, which appears to fix the immediate problem. Can you please verify?

#2 Updated by Marilyn Weber over 4 years ago

Your fix works! Thanks Boone!

#3 Updated by Boone Gorges over 4 years ago

  • Status changed from Reporter Feedback to Resolved

Thanks!

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