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Bug #8098

Widget in profile not working

Added by Marilyn Weber almost 2 years ago. Updated over 1 year ago.

Status:
Abandoned
Priority name:
Normal
Assignee:
-
Category name:
Public Portfolio
Target version:
Start date:
2017-05-04
Due date:
% Done:

0%

Estimated time:

Description

User Laura Baecher (https://commons.gc.cuny.edu/members/lbaecher/) writes:

Hello-I am trying to add the other sections like "education" to my profile and when I add, click OK and Save Changes, it won't save. I've tried several times-I am on a mac using Firefox.

I can't replicate this since I already have Education as a used widget. Can you see what could be going wrong? Thanks!

History

#1 Updated by Boone Gorges almost 2 years ago

  • Status changed from New to Reporter Feedback

Adding/removing/editing widgets is generally working. In order to do further troubleshooting, I'll need more information from the user.

- Has the user tried only 'Education' or other widgets as well?
- What has the user tried putting into 'Education'? If it's possible to share the exact text, it'd help me eliminate some potential sources of the problem.
- "It won't save" could mean a number of things. Is the user getting an error message? Does 'Save Changes' lead to a blank screen? Or perhaps the page reloads, but the profile is changed?
- If possible, it'd be helpful if the user could open a JavaScript console in the browser (F12 in Firefox) and see whether any errors are triggered during the profile edit/save process.

#2 Updated by Boone Gorges almost 2 years ago

  • Category name set to Public Portfolio
  • Target version set to Not tracked

Bump on this. Heard anything back from the user, Marilyn?

#3 Updated by Marilyn Weber almost 2 years ago

No reply, will nudge

#4 Updated by Boone Gorges over 1 year ago

  • Status changed from Reporter Feedback to Abandoned

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