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Bug #8154

closed

Helptest dashboard category filter doesn't always work

Added by Stephen Real over 7 years ago. Updated over 7 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
-
Category name:
WordPress Plugins
Target version:
Start date:
2017-05-16
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

When I am working on all pages of the Helptest site (same behavior occurs on the production Help Site), there is an option to filter the list of pages by Category. I select a Category (e.g. Group Member Help) often (though not always--Group Administrator Help seems to work), the filter turns up "no pages" when I click the Filter button. Site Plugins works, but Site Themes returns no pages. Site Design and Functionality--the "parent" category of the Themes and Plugins-- works too.

Actions #1

Updated by Boone Gorges over 7 years ago

  • Category name set to WordPress Plugins
  • Status changed from New to Reporter Feedback
  • Target version set to 1.12

Thanks for the report, Steve.

It appears that the Search Everything plugin is interfering with the query being run on the page in question. When it sees the 's' parameter in https://helptest.commons.gc.cuny.edu/wp-admin/edit.php?s&post_status=all&post_type=page&action=-1&m=0&cat=6&seo_filter&filter_action=Filter&paged=1&action2=-1 (just after edit.php?), it hijacks the search; but it doesn't behave properly when the search term is empty, as it is in this case. The reason it's working for you sometimes is that, if you try filtering again from one of these empty pages, there's no search field on the page, so that the 's' parameter is not set and Search Everything doesn't interfere.

This is very similar to the issue described in #7893. A wordpress.org support ticket already exists for the issue: https://wordpress.org/support/topic/empty-search-not-working/

For the time being, as a workaround, you can remove 's&' in URL queries like the one described above. Since this doesn't affect sites on the front-end, I'd like to avoid sinking more time into it at the moment. Does that seem OK to you?

Actions #2

Updated by Stephen Real over 7 years ago

  • Status changed from Reporter Feedback to Resolved

this work around works. I can live with it. Thanks.

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