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Support #8222

Admin for iletc.commons.gc.cuny.edu

Added by Marilyn Weber about 2 years ago. Updated about 2 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
Membership
Target version:
Start date:
2017-06-01
Due date:
% Done:

0%

Estimated time:

Description

Michael Rolland writes on Zendesk

:I need to assume admin rights over the Commons site for an organization I work for.

I'm the webmaster for ILETC, the Institute for Language Education in Transcultural Context at the GC. We used to host our site on the Commons (before my time) but our site is now hosted on the GC's Kentico system. However, the commons site remains online, and certain elements of the current site depend on it.

We have had some personnel changes over the years, particularly at the webmaster position, and no one currently working for us seems to have administrator access to the Commons site. Can you help me figure out how I can get this access? I will be happy to get our director to send an email if that's necessary.

The site is iletc.commons.gc.cuny.edu"

I was thinking this might be solvable by making me an admin of iletc.commons.gc.cuny.edu, However, that URL redirects to the Kentico site (http://www.gc.cuny.edu/Page-Elements/Academics-Research-Centers-Initiatives/Centers-and-Institutes/Institute-for-Language-Education-in-Transcultural-Context). The Commons top bar (where the Dashboard would be) isn't there. How would I gain access?

Thanks!
- Marilyn

History

#1 Updated by Luke Waltzer about 2 years ago

I think it makes sense to ask for the ILETC director to send an email requesting Michael be given admin access to the Commons site.

#2 Updated by Boone Gorges about 2 years ago

  • Category name set to Membership
  • Assignee set to Marilyn Weber
  • Target version set to Not tracked

#3 Updated by Marilyn Weber about 2 years ago

  • Assignee changed from Marilyn Weber to Boone Gorges

Boone -

I now have the formal request from the director:
From: Gatti, Alberta

Dear Marilyn Weber,

Please provide Michael Rolland access to the ILETC Commons site.

Thank you,

Alberta Gatti, Ph.D.
Director, ILETC and CILC
The Graduate Center, CUNY
365 Fifth Ave
New York, NY 10016-4309
212.817.2082

Can you make me an admin? Then I'll add Michael Rolland. Thanks!
- Marilyn

#4 Updated by Boone Gorges about 2 years ago

  • Status changed from New to Resolved

User mrolland has been given Administrator status on https://iletc.commons.gc.cuny.edu/. Let me know if you have further requests.

#5 Updated by Marilyn Weber about 2 years ago

  • Status changed from Resolved to Assigned

Can you make me an admin as well?
The URL redirects to the Kentico site (http://www.gc.cuny.edu/Page-Elements/Academics-Research-Centers-Initiatives/Centers-and-Institutes/Institute-for-Language-Education-in-Transcultural-Context). This is the first time I've seen this commons/Kentico hybrid and I think mrolland is going to need some help.

Thanks!

#6 Updated by Boone Gorges about 2 years ago

  • Status changed from Assigned to Resolved

Sure thing. You've been added.

#7 Updated by Marilyn Weber about 2 years ago

Thanks!

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