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Bug #8878

cuny.is site link won't work

Added by Marilyn Weber almost 2 years ago. Updated almost 2 years ago.

Status:
Resolved
Priority name:
Urgent
Assignee:
Category name:
cuny.is
Target version:
Start date:
2017-11-01
Due date:
% Done:

0%

Estimated time:

Description

The http://cuny.is/planningwithparents link points to the commons main page. I deleted it from the cuny.is admin page, but putting it in again doesn't help (I do get the "added to the database" green confirmation banner, but no actual success. Joe Rosenberg, law prof at CUNY law, is frantic as he's presenting on this today.

History

#1 Updated by Matt Gold almost 2 years ago

  • Assignee set to Boone Gorges
  • Priority name changed from High to Urgent

#2 Updated by Matt Gold almost 2 years ago

  • Category name set to cuny.is

#3 Updated by Boone Gorges almost 2 years ago

It's working for me. Can you please try on a different browser?

#4 Updated by Matt Gold almost 2 years ago

working for me as well. Chrome Mac OS. Sorry I didn't test before upping the priority, Boone

#5 Updated by Marilyn Weber almost 2 years ago

Yes, works on Chrome but not firefox (on a PC)

#6 Updated by Boone Gorges almost 2 years ago

Marilyn, are you at the GC? Are you able to try the redirect in a private browsing window on Firefox to narrow down the scope of the issue? https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history

#7 Updated by Boone Gorges almost 2 years ago

Another thing to check is whether any cuny.is shortlinks are working from your machine.

#8 Updated by Matt Gold almost 2 years ago

I'm at the GC and the shortlink is working for me on a Mac w/FireFox in both regular and private browsing windows

#9 Updated by Matt Gold almost 2 years ago

Marilyn is on a PC, though

#10 Updated by Marilyn Weber almost 2 years ago

Even weirder - now I'm at the GC and getting different results on Chrome on two different PCs. Matt, if you have a sec, do you want to come see this?

On the Chrome browser at my desk, http://cuny.is/planningwithparents resolves to https://commons.gc.cuny.edu/register/?new=joerosenberg

It works on Firefox and Microsoft Edge.

#11 Updated by Marilyn Weber almost 2 years ago

Other cuny.is links working perfectly. I've asked Joe to test and let us know.

#12 Updated by Marilyn Weber almost 2 years ago

Joe just wrote: "Works on Mac on safari & chrome (didn’t try Firefox), so thank you!"

#13 Updated by Boone Gorges almost 2 years ago

  • Status changed from New to Resolved
  • Target version set to Not tracked

Very odd. Let's revisit if a similar problem comes up in the future.

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