Files not downloading from Groups properly
User Sara Vogel [mailto:firstname.lastname@example.org] reports:
"Across two different groups that I am involved with (https://commons.gc.cuny.edu/groups/qualitative-research-in-education-2017/ and https://commons.gc.cuny.edu/groups/fall-2017-foundations-of-bilingual-ed-at-hunter/) I am not able to download files from the FIles section of the groups.
Acrobat Reader gives me an error message when I try to download PDFs
and when I try to download word documents, it downloads the file, but the word doc is blank."
I've attached the screenshot of the error message.
#3 Updated by Boone Gorges about 4 years ago
- Target version set to 1.12.2
It looks like the changes in #8880 introduced problems with certain sorts of downloads. I have temporarily rolled back the changes in that ticket, and files are now downloading properly. I've reached out to IT to make the configuration change necessary to enable X-SendFile support in the bp-group-documents directory.
#6 Updated by Boone Gorges about 4 years ago
- Status changed from Assigned to Resolved
Lihua made the requested change on the server, but it's still not working correctly. The time sunk into tweaking group File downloads in this way is probably not worth the meager benefit, so I'm going to leave the feature disabled for the purposes of bp-group-documents. No further action here is needed.