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Support #9767

closed

user deleted account but now needs one

Added by Marilyn Weber over 4 years ago. Updated over 4 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
-
Category name:
Registration
Target version:
Start date:
2018-05-11
Due date:
% Done:

0%

Estimated time:

Description

User Ana writes:
"I had registered for an account, using my CUNY email - . However, I deleted it, and now I need to make a new one using the same email, but I can’t use that email to make it, and I do not have any other CUNY email, what can I do?"


Related issues

Related to CUNY Academic Commons - Feature #9773: Delete signup records when a user deletes accountResolvedBoone Gorges2018-05-11

Actions
Actions #1

Updated by Boone Gorges over 4 years ago

  • Category name set to Registration
  • Status changed from New to Resolved
  • Target version set to Not tracked

Related: #9166, #9147

I've deleted the signup record, so the user should now be able to register using that account. Please pass along apologies for the inconvenience.

Actions #2

Updated by Boone Gorges over 4 years ago

  • Related to Feature #9773: Delete signup records when a user deletes account added
Actions

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