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Support #9779

user not sure if she is registered.

Added by Marilyn Weber 11 months ago. Updated 4 months ago.

Status:
Resolved
Priority name:
Normal
Assignee:
-
Category name:
Membership
Target version:
Start date:
2018-05-14
Due date:
% Done:

0%

Estimated time:

Description

User melissasantiago106 () is not sure if she is registered. I'd seen her on the Unconfirmed list and resent the activation email, but now I don't see her anywhere. She writes:
"I did try to log in and I am getting "ERROR: Your account has not been activated. Check your email for the activation link." Also, I clicked to have the activation email sent to me."

Can you see what her status is? Thanks!

History

#1 Updated by Boone Gorges 11 months ago

  • Status changed from New to Reporter Feedback
  • Target version set to Not tracked

I see a registration with the email address . This may be the wrong email address, which would explain why the user hasn't received a confirmation email.

I've corrected the email address in the signup, and resent the activation email. Please contact the user to ask whether she's received it.

#2 Updated by Boone Gorges 4 months ago

  • Category name set to Membership
  • Status changed from Reporter Feedback to Resolved

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