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Support #10820

retrieve deleted pages/posts

Added by Marilyn Weber 2 months ago. Updated 2 months ago.

Status:
Resolved
Priority name:
Normal
Assignee:
-
Category name:
-
Target version:
Start date:
2018-12-12
Due date:
% Done:

0%

Estimated time:

Description

Ana Taragon, outgoing College Assistant for MALS, deleted her profile, and then wrote "I checked the pages I created for a website I’m not an administrator of, and they are no longer there.
I was able to find a link for one: https://malsalumni.commons.gc.cuny.edu/alumni-news-2/mals-alumni-faculty/"

In short, can you see what she has deleted and restore the pages/posts on https://malsalumni.commons.gc.cuny.edu and https://malscourseguide.commons.gc.cuny.edu?

The EO and APO of the program would really like those things back


Related issues

Related to CUNY Academic Commons - Feature #10821: Deleting user account should not permanently delete contentNew2018-12-12

History

#1 Updated by Boone Gorges 2 months ago

  • Target version set to Not tracked

It will take me some time to reconstruct, but I can likely get it back. Please give me a few days to do the necessary combing through the logs.

#2 Updated by Boone Gorges 2 months ago

  • Related to Feature #10821: Deleting user account should not permanently delete content added

#3 Updated by Marilyn Weber 2 months ago

Thanks, Boone. Whatever you can do.

#4 Updated by Boone Gorges 2 months ago

An update. It turns out that the posts on malsalumni.commons were only trashed, so I was able to restore them through the WP interface.

The posts on malscourseguide.commons were actually deleted. It appears that this site contained several hundred posts, more than I can reasonably reconstruct manually from the logs. I'm going to reach out to IT to access a database backup, which will make it much easier to restore. I'll follow up here when I know more.

#5 Updated by Boone Gorges 2 months ago

  • Status changed from New to Resolved

Lihua from IT restored a backup of the database from before the content was deleted. I've used this backup to restore the full contents of https://malscourseguide.commons.gc.cuny.edu.

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