word limit for comments on a group doc?
Is there a word limit for comments on a group doc? Will give more details in a few minutes
#1 Updated by Marilyn Weber almost 3 years ago
- File within word doc.JPG within word doc.JPG added
- File attempt.JPG attempt.JPG added
- File false duplicate.JPG false duplicate.JPG added
It seems that there is. Does anyone know what the limit is? Here's how I discovered it:
Via Zendesk, Prof. Julia Brown reported that she would create multi-paragraph responses within a Word doc (screenshot attached). She would then attempt to leave the entire thing as a comment (screenshot attached). She would not get any error message, but then could not see the comment beneath the student's paper. When she would try again she'd get a false duplicate report (screenshot attached). I was able to replicate all of this.
It's now solved by only entering one paragraph at a time. But it'd be great if the limit was apparent to the user, and if an error message would appear when comments aren't actually visible.
#2 Updated by Boone Gorges almost 3 years ago
- Category name set to BuddyPress Docs
- Status changed from New to Staged for Production Release
- Target version set to 1.14.7
Thanks for confirming this behavior, Marilyn.
It looks like there's not a strict word limit, but instead, our Akismet spam filtering system is holding these long comments for moderation for some reason. (Akismet's algorithms are a black box, so we can't be totally sure why, but length must have something to do with it.) There's no reason to run comments from logged-in users through Akismet in these cases, so I've added some logic in https://github.com/cuny-academic-commons/cac/commit/269e74455de7fd99ebae03b880715b928478b03b that causes it to be skipped. This will prevent the problem after the next release.