Boone Gorges wrote:
Thank you, this is a helpful start. I see a number of entries created that day, by that user, in the Practice Room A category:
[...]
Of these, only the first one had start/end times on 3/20: 7pm-9pm UTC, which is 2-4pm NYC time.
It would help to narrow it down if I knew the name of the user that appears in the post_title field for the missing entry.
I looked through the database and did not find any skipped or missing post IDs, which would indicate content that is truly deleted. So, whatever happened here, it must be that something was overwritten or modified in an unintended way.
Boone Gorges wrote:
Thank you, this is a helpful start. I see a number of entries created that day, by that user, in the Practice Room A category:
[...]
Of these, only the first one had start/end times on 3/20: 7pm-9pm UTC, which is 2-4pm NYC time.
It would help to narrow it down if I knew the name of the user that appears in the post_title field for the missing entry.
I looked through the database and did not find any skipped or missing post IDs, which would indicate content that is truly deleted. So, whatever happened here, it must be that something was overwritten or modified in an unintended way.
Hi Boone,
The first entry in that list, titled "Jocelyn Lai" was the entry that Patrice Eaton said did not display properly on the front end, or "disappeared".
She just reported another instance of this that we can check: she claims that on March 22, 2019 she entered an event into the system titled "Cong Ji" for a time slot of 3:45 - 5:45pm on March 27th, in the Practice Room B category (ID 245234). She claims she created it, but then it "disappeared" or did not display on the calendar end.
I suspect that this issue is user error - maybe she is not indicating the correct category, or not saving the event properly. But I am not entirely sure. I looked through the "past events" in the dashboard, and this entry is not showing up in any event category. So from my end, it looks like she simply didn't save it properly.
So I think my two questions are:
1) Can you look at the entries created on March 22, similar to what you did for March 10, too see if she actually successfully entered an event titled "Cong Ji"? (There is no evidence of it in the past events list in the dashboard.)
2) Regarding the entry from March 10, titled "Jocelyn Lai", is there any more details available about that entry? That entry I can see in the "past events" in the dashboard, but she claims it was not displaying on the front end.
Thank you!
Thank you?