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Support #11386

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disappearing images

Added by scott voth almost 5 years ago. Updated almost 5 years ago.

Status:
Reporter Feedback
Priority name:
Normal
Assignee:
Category name:
WordPress - Media
Target version:
Start date:
2019-04-23
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Antonia Levy reports that her team has been experiencing an issue with the following site for the last few weeks:
https://spsfaculty.commons.gc.cuny.edu/

Several images have disappeared from some of the pages. First, we thought it was our mistake but it keeps happening without any of us touching the pages.

We discovered another instance today, and I collected the URLs of the missing media files (before we edited the page as our faculty are using them as reference):

https://spsfaculty.commons.gc.cuny.edu/wp-content/blogs.dir/1145/files/2017/11/media-button.png

https://spsfaculty.commons.gc.cuny.edu/wp-content/blogs.dir/1145/files/2017/11/URL.png

The URLs seem wrong to me, but I am not sure. I tried to upload an image and its URL came back with the file system url. Shouldn't it be the relative address (i.e. without the "wp-content/blogs.dir/1145"?

Anyway, they have a lot of media with URLs of this nature - I am not sure if this is causing the issue she reports, or if it is something else.

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