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Bug #11842

PressForward has not pulled in new feeds since 2018

Added by Anonymous almost 2 years ago. Updated almost 2 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
-
Category name:
WordPress Plugins
Target version:
Start date:
2019-09-10
Due date:
% Done:

0%

Estimated time:

Description

It looks as though PressForward has not pulled in any feeds into our socialmediums.commons.gc.cuny.edu since 2018. I added a bunch of new feeds yesterday but none of the content has appeared yet. When trying to trouble shoot by viewing the log, I found this message:

"The site is experiencing technical difficulties. Please check your site admin email inbox for instructions."

History

#1 Updated by Boone Gorges almost 2 years ago

  • Status changed from New to Reporter Feedback

Hi Kalle - Thanks for the heads up about this. It appears that the automated import routine wasn't being triggered as scheduled. It's hard to tell exactly why this is happening, but it might be linked to the fact that, from what I can gather, there was a set of duplicate scheduled tasks; the first was showing as "in progress", so the second (correct) job was never triggered. I've deleted the bad scheduled task, and manually triggered the correct one. Feeds now appear to be updated to the latest. Could I ask you to check back in a few days to see whether feeds are being updated as scheduled (anything after September 10)? If so, I think we can consider this resolved. Otherwise, we'll have to continue debugging.

#2 Updated by Anonymous almost 2 years ago

Boone Gorges wrote:

Hi Kalle - Thanks for the heads up about this. It appears that the automated import routine wasn't being triggered as scheduled. It's hard to tell exactly why this is happening, but it might be linked to the fact that, from what I can gather, there was a set of duplicate scheduled tasks; the first was showing as "in progress", so the second (correct) job was never triggered. I've deleted the bad scheduled task, and manually triggered the correct one. Feeds now appear to be updated to the latest. Could I ask you to check back in a few days to see whether feeds are being updated as scheduled (anything after September 10)? If so, I think we can consider this resolved. Otherwise, we'll have to continue debugging.

Sounds great! And looks like it's working now to me as well!

#3 Updated by Raymond Hoh almost 2 years ago

  • Related to Support #11844: PressForward, some feeds broken; error message asks for server mod added

#4 Updated by Raymond Hoh almost 2 years ago

  • Related to deleted (Support #11844: PressForward, some feeds broken; error message asks for server mod)

#5 Updated by Boone Gorges almost 2 years ago

  • Category name set to WordPress Plugins
  • Status changed from Reporter Feedback to Resolved
  • Target version set to Not tracked

Tentatively marking as Resolved, but please circle back if problems persist.

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