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Support #11844

closed

PressForward, some feeds broken; error message asks for server mod

Added by Kristen Hackett over 4 years ago. Updated over 4 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
Support
Target version:
Start date:
2019-09-10
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Hi Ray,

This is in reference to the PressForward plugin we are using on the GCDI site. I am getting the following error for a number of feeds:

The data could not be converted to UTF-8. You MUST have either the iconv or mbstring extension installed. Upgrading to PHP 5.x (which includes iconv) is highly recommended.

It is preventing the feed from pulling content in regularly. Most of these feeds were working, but it looks like that ceased on 8/24/19 if that's helpful.

In looking it up, it looks like if anything, this is something that needs to be addressed at the server level. Is it possible to do something about this on development's end? Is there another work around? Any insight would be helpful.

Thanks,
kristen

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