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Support #12246

domain mapping - Sam Neylon

Added by scott voth over 1 year ago. Updated over 1 year ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
Domain Mapping
Target version:
Start date:
2020-01-02
Due date:
% Done:

0%

Estimated time:

Description

Hi -

Sam has set up the CNAME record.

His Commons website is: https://educpattewell.commons.gc.cuny.edu/

His Domain is: inequalityinhighered.org

History

#1 Updated by Boone Gorges over 1 year ago

  • Assignee changed from Boone Gorges to Lihua Wang
  • Target version set to Not tracked

Lihua, could you please modify the Apache config?

#2 Updated by Lihua Wang over 1 year ago

Hi Boone and Scott,

Before forwarding any domain mapping requests, could either of you do some basic sanity check on the domain?

I don't think the CNAME was set up correctly.

If you have access to linux shell, you can do 'nslookup domainname' to see how things resolve. Or you can use https://www.whatsmydns.net/ to check name resolution.

I think the user used IP address as CNAME instead of a domain name.

That is, if you want to set up A record for the domain, you should use IP address. If you want to set up CNAME for the domain, you should use another domain as the "alias".

Using IP in a CNAME will literally make the ip address as a domain name, rendering name resolution impossible.

#3 Updated by scott voth over 1 year ago

Hi Lihua - I have asked Sam to point his CNAME record to commons.gc.cuny.edu instead. I will let you know when it is done.

#4 Updated by scott voth over 1 year ago

Hi Lihua - CNAME record is now pointing to commons.gc.cuny.edu.

#5 Updated by Lihua Wang over 1 year ago

this has been configured on the server end.

#6 Updated by Boone Gorges over 1 year ago

  • Status changed from New to Resolved

Thanks, all. This is now complete on the WP end. https://inequalityinhighered.org/

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