CUNY Academic Commons

Hi Boone and Scott,

Before forwarding any domain mapping requests, could either of you do some basic sanity check on the domain?

I don't think the CNAME was set up correctly.

If you have access to linux shell, you can do 'nslookup domainname' to see how things resolve. Or you can use https://www.whatsmydns.net/ to check name resolution.

I think the user used IP address as CNAME instead of a domain name.

That is, if you want to set up A record for the domain, you should use IP address. If you want to set up CNAME for the domain, you should use another domain as the "alias".

Using IP in a CNAME will literally make the ip address as a domain name, rendering name resolution impossible.

Hi Lihua - I have asked Sam to point his CNAME record to commons.gc.cuny.edu instead. I will let you know when it is done.

Hi Lihua - CNAME record is now pointing to commons.gc.cuny.edu.

this has been configured on the server end.