Here are the original zenDesk tickets:
Ryan M. Seslow
Today 08:44 am
Hi Guys!
Good Morning,
Looks like there is an issue with the Net-Art site.
Seems to be OK on the front end but when I attempt to log in on the
admin side I am getting an error message (see attached).
Any help would be greatly appreciated!
(no rush at all, just wanted to reach out)
Good Energy and many Thanks!
Ryan
site - https://netart.commons.gc.cuny.edu/
Yolande Brener
Today 07:09 am
My class website has encountered a critical error. I'm not sure whether there is a way to restore it, or whether I will need to rebuild it now. It contained students' submissions for an online assignment that was due tomorrow morning. Please can you advise. I have read the information about debugging but I do not understand it.
Anna Larsson
Yesterday 08:34 pm
Dear Support,
I have attempted to log in to my course website at https://2020larsson130.commons.gc.cuny.edu. Unfortunately, when I am logged into the Commons I get a message that there is a critical error on the site and a link to Wordpress on debugging. When I am not logged in I can see the site, but I really need to access it and add course readings and so on. Please help.
Thank you,
Alexis Larsson