Support #13409
closedJetpack Warnings
0%
Description
Sissel McCarthy has been receiving a lot of JetPack warnings about her Commons site. See attached. She is wondering if there is anything to be worried about. I don't think the Commons has been down at all.
She is using domain mapping and also has a wordpress.com (abandoned) site with the same name, which is maybe causing confusion?
Files
Updated by scott voth about 4 years ago
- File another JP warning.png another JP warning.png added
- Assignee set to Raymond Hoh
Could this be related to https://redmine.gc.cuny.edu/issues/13379 ?
She seems to be getting them every day
Updated by Boone Gorges about 4 years ago
I don't think there's anything to worry about. These notifications appear to be incorrect.
My first thought was that Jetpack/wordpress.com is having problems connecting to the Commons. Ray, maybe you have some ideas?
Updated by Raymond Hoh about 4 years ago
This is a Jetpack feature. If Sissel finds these emails annoying, she can disable them.
Here's how to do so: https://jetpack.com/support/monitor/
To summarize, in the WP admin dashboard, navigate to "Jetpack > Settings" and disable "Get alerts if your site goes offline. We’ll let you know when it’s back up, too."
Updated by Boone Gorges about 4 years ago
- Status changed from New to Resolved
- Target version set to Not tracked
Thanks, Ray. I'm going to close this ticket on the basis of your recommendations.