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Support #13440

Domain mapping for morrisjustice.org

Added by scott voth 12 months ago. Updated 11 months ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
Domain Mapping
Target version:
Start date:
2020-10-07
Due date:
% Done:

0%

Estimated time:

Description

Please map the domain for Kristen Hackette. She has a CNAME record pointing to the Commons - see attached.

Commons site: https://morrisjustice.commons.gc.cuny.edu/

Owned Domain: morrisjustice.org

kristen.png (56.8 KB) kristen.png scott voth, 2020-10-07 01:40 PM

History

#1 Updated by scott voth 12 months ago

  • Subject changed from Remove domain mapping for morrisjustice.org to Domain mapping for morrisjustice.org

#2 Updated by scott voth 12 months ago

  • Assignee set to Boone Gorges

#3 Updated by Boone Gorges 12 months ago

I'm not seeing a CNAME for morrisjustice.org. See https://dnschecker.org/all-dns-records-of-domain.php?query=morrisjustice.org&rtype=ANY. If the registrar doesn't allow CNAME for the bare domain, the user may have to configure the A record to point to the Commons IP instead.

Once we can verify that the DNS is set (the dnschecker.org page is a good tool for this) we can pass the request along to IT.

#4 Updated by scott voth 12 months ago

Strange - I wonder if she deleted it. There used to be a CNAME record there. I will check with her.

#5 Updated by scott voth 12 months ago

Hi Boone - she can't seem to get the CNAME record to work, so she created an "A" record. But now there are two "A" records - will this be all right or does she need to delete the other "A" record.

#6 Updated by scott voth 11 months ago

Okay - I asked her to delete the other "parked" A record and now there is just one A record pointing to the Commons IP. Does it look good to you now?

#7 Updated by Boone Gorges 11 months ago

  • Assignee changed from Boone Gorges to Matt Gold
  • Target version set to Not tracked

Thanks, Scott. This looks like it should work.

Matt, could you please make the request of IT?

#8 Updated by Matt Gold 11 months ago

requested

#9 Updated by Matt Gold 11 months ago

Lihua reports that this is done

#10 Updated by Boone Gorges 11 months ago

  • Status changed from New to Resolved

Thanks, Matt. Mapping is complete.

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