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Support #13440

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Domain mapping for morrisjustice.org

Added by scott voth over 3 years ago. Updated over 3 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
Domain Mapping
Target version:
Start date:
2020-10-07
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Please map the domain for Kristen Hackette. She has a CNAME record pointing to the Commons - see attached.

Commons site: https://morrisjustice.commons.gc.cuny.edu/

Owned Domain: morrisjustice.org


Files

kristen.png (56.8 KB) kristen.png scott voth, 2020-10-07 01:40 PM
Actions #1

Updated by scott voth over 3 years ago

  • Subject changed from Remove domain mapping for morrisjustice.org to Domain mapping for morrisjustice.org
Actions #2

Updated by scott voth over 3 years ago

  • Assignee set to Boone Gorges
Actions #3

Updated by Boone Gorges over 3 years ago

I'm not seeing a CNAME for morrisjustice.org. See https://dnschecker.org/all-dns-records-of-domain.php?query=morrisjustice.org&rtype=ANY. If the registrar doesn't allow CNAME for the bare domain, the user may have to configure the A record to point to the Commons IP instead.

Once we can verify that the DNS is set (the dnschecker.org page is a good tool for this) we can pass the request along to IT.

Actions #4

Updated by scott voth over 3 years ago

Strange - I wonder if she deleted it. There used to be a CNAME record there. I will check with her.

Actions #5

Updated by scott voth over 3 years ago

Hi Boone - she can't seem to get the CNAME record to work, so she created an "A" record. But now there are two "A" records - will this be all right or does she need to delete the other "A" record.

Actions #6

Updated by scott voth over 3 years ago

Okay - I asked her to delete the other "parked" A record and now there is just one A record pointing to the Commons IP. Does it look good to you now?

Actions #7

Updated by Boone Gorges over 3 years ago

  • Assignee changed from Boone Gorges to Matt Gold
  • Target version set to Not tracked

Thanks, Scott. This looks like it should work.

Matt, could you please make the request of IT?

Actions #8

Updated by Matt Gold over 3 years ago

requested

Actions #9

Updated by Matt Gold over 3 years ago

Lihua reports that this is done

Actions #10

Updated by Boone Gorges over 3 years ago

  • Status changed from New to Resolved

Thanks, Matt. Mapping is complete.

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