Missing Appearance section of Dashboard
A Commons user is trying to build out the SPS faculty community site and she is unable to see the "Appearance" section of the dashboard. Screenshot attached.
I was also an admin on this site and am no longer able to access the Dashboard.
I saw in ticket 12157 Colin was also removed as admin on a site. Could these be related issues to role changes?
#2 Updated by Boone Gorges 10 months ago
- Status changed from New to Reporter Feedback
User sharonjay is a user on the site, but only has the Editor role. Editors can modify other people's content, but not site settings, including the Appearance menu. I haven't heard of any cases where a user was demoted from Administrator to Editor due to a software bug - it almost certainly happened because of an action (intentional or otherwise) taken by another site Administrator. Generally, in this sort of case, I prefer that another Administrator promote the user in question, but if that's not possible I can perform the promotion myself.
Laurie, I don't see your account listed as a user on the site, Editor or otherwise.
Given the above, I'm guessing someone went through and "cleaned up" user accounts.