CUNY Academic Commons

Hi All,

I received this message from an instructional designed at SPS earlier today:

"When I’m on campus at SPS, we are unable to access any Commons Site. We can’t log into WP at all. If we’re off campus, on another network, it works as expected. Ericke, cc’d here, is our network guru at SPS. He said he opened a ticket with GC, so that is in the works.

The question to you; Have you seen this issue at other campuses? But more importantly, do you know how to fix or if you have any insights into the issue we’d be happy to hear them. "

I know we likely have little insight into the SPS network setup but have we ever had this issue in the past? How might we go about troubleshooting this and helping the SPS team access the Commons while on the SPS network and campus?

Thanks all!