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Bug #15209

closed

Commons admin account downgraded

Added by Colin McDonald almost 3 years ago. Updated over 2 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
-
Target version:
Start date:
2022-01-21
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

I noticed that I can't access any of the admin tools/features in the Wordpress dashboard that I used to, and Boone mentioned on the dev call that this is likely due to a known Buddypress bug Scott used to experience (I can't find the ticket so starting this one) with his account level getting periodically downgraded. Just asking for mine to be bumped back up for now.


Related issues

Related to CUNY Academic Commons - Feature #8860: Hardcode team permissions on main siteResolvedBoone Gorges2017-10-26

Actions
Related to CUNY Academic Commons - Documentation #15368: Commons home page accessResolved

Actions
Actions #1

Updated by Boone Gorges almost 3 years ago

  • Related to Feature #8860: Hardcode team permissions on main site added
Actions #2

Updated by Boone Gorges almost 3 years ago

  • Status changed from New to Staged for Production Release
  • Target version set to 1.19.2

For the record, it's not BuddyPress but bbPress causing the problem.

I searched and was able to find #8860 and related tickets. In that ticket, I added a tool that forces a specific role for a few team members. I've added Colin's account to that list in https://github.com/cuny-academic-commons/cac/commit/49c9fdae450af4fd1a758f32413e9046e5d3c6c8. This will be live with tomorrow's release. In the meantime, I'll manually promote your account.

Actions #3

Updated by Boone Gorges almost 3 years ago

  • Status changed from Staged for Production Release to Resolved
Actions #4

Updated by Boone Gorges almost 3 years ago

Actions #5

Updated by Colin McDonald over 2 years ago

Hello, I noticed this morning that I again can't access the admin dashboard of the main Commons site. This isn't critical for the release, but it would be good if I can have this access again soon. Links like this don't work:

https://commons.gc.cuny.edu/wp-admin/options-general.php?page=cac-home-curation

I get this message: "You attempted to access the "CUNY Academic Commons" dashboard, but you do not currently have privileges on this site. If you believe you should be able to access the "CUNY Academic Commons" dashboard, please contact your network administrator."

My account tied to should have these privileges but seems to have been downgraded again as per this ticket.

Actions #6

Updated by Boone Gorges over 2 years ago

You've been re-added. If this happens again, let me know right away so that I can do further debugging.

Actions #7

Updated by Colin McDonald over 2 years ago

Will do, and thanks working as expected now.

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