Feature #15675: Group Email Subject line edit - CUNY Academic Commons - CUNY Graduate Center - Project Tracking System

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Feature #15675

closed

Group Email Subject line edit

Added by Matt Gold about 2 years ago. Updated about 2 years ago.

Status:

Resolved

Priority name:

Normal

Assignee:

Raymond Hoh

Category name:

Email Notifications

Target version:

Not tracked

Start date:

2022-03-18

Due date:

% Done:

Estimated time:

Deployment actions:

Description

Based on my experiences running several high-traffic groups, I want to suggest that we remove [CUNY Academic Commons] from the subject line of group forum email notifications. when messages enter inboxes, these words just clutter and occlude the subject and make it hard for people to keep up. I know we've discuss this before ( https://redmine.gc.cuny.edu/issues/12505 ), and that this was our previous solution, but in the end, I think we'd be much better served by removing this from the email subject line and just going with the subject as created/forwarded. Happy to discuss with the team.

Related issues

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Updated by Matt Gold about 2 years ago

Related to Feature #12505: Email subject lines added

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Updated by Raymond Hoh about 2 years ago

Category name set to Email Notifications
Assignee changed from Boone Gorges to Raymond Hoh

Looks like a recent change to either WordPress or BuddyPress might have caused the subject line to change from what was implemented in #12505 to the previous format.

Looking into it.

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Updated by Raymond Hoh about 2 years ago

Status changed from Assigned to Resolved
Target version set to Not tracked

The subject line reversion is due to duplicate email templates being installed whenever BuddyPress has a major upgrade. The newer duplicate email template would take precedence over our older, customized one.

I've just removed the duplicate email templates from the "Emails" admin page. (You can see which ones I've removed here: https://commons.gc.cuny.edu/wp-admin/edit.php?post_status=trash&post_type=bp-email.) And this should resolve this specific problem, but we should look into why duplicate email templates are being created during a BuddyPress upgrade. I'll open a new ticket to track this.

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