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Feature #15675

Group Email Subject line edit

Added by Matt Gold 4 months ago. Updated 4 months ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
Email Notifications
Target version:
Start date:
2022-03-18
Due date:
% Done:

0%

Estimated time:

Description

Based on my experiences running several high-traffic groups, I want to suggest that we remove [CUNY Academic Commons] from the subject line of group forum email notifications. when messages enter inboxes, these words just clutter and occlude the subject and make it hard for people to keep up. I know we've discuss this before ( https://redmine.gc.cuny.edu/issues/12505 ), and that this was our previous solution, but in the end, I think we'd be much better served by removing this from the email subject line and just going with the subject as created/forwarded. Happy to discuss with the team.


Related issues

Related to CUNY Academic Commons - Feature #12505: Email subject linesResolved2020-03-04

Related to CUNY Academic Commons - Bug #15677: Duplicate email template posts are being created during a BuddyPress upgradeResolved2022-03-19

History

#1 Updated by Matt Gold 4 months ago

#2 Updated by Raymond Hoh 4 months ago

  • Category name set to Email Notifications
  • Assignee changed from Boone Gorges to Raymond Hoh

Looks like a recent change to either WordPress or BuddyPress might have caused the subject line to change from what was implemented in #12505 to the previous format.

Looking into it.

#3 Updated by Raymond Hoh 4 months ago

  • Status changed from Assigned to Resolved
  • Target version set to Not tracked

The subject line reversion is due to duplicate email templates being installed whenever BuddyPress has a major upgrade. The newer duplicate email template would take precedence over our older, customized one.

I've just removed the duplicate email templates from the "Emails" admin page. (You can see which ones I've removed here: https://commons.gc.cuny.edu/wp-admin/edit.php?post_status=trash&post_type=bp-email.) And this should resolve this specific problem, but we should look into why duplicate email templates are being created during a BuddyPress upgrade. I'll open a new ticket to track this.

#4 Updated by Raymond Hoh 4 months ago

  • Related to Bug #15677: Duplicate email template posts are being created during a BuddyPress upgrade added

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