CUNY Academic Commons

I've verified that the user has indeed deleted their account - it's not just hidden, it's fully removed from the system. This means that most of the content and activity generated by the account is likely gone as well.

The only way to restore the account and its data is by restoring a full site backup from just before account deletion, and extracting the data from that backup. This is a painstaking process, which would take me several hours of manual work. Furthermore, I'm not sure how I'd get a full-site backup at the moment, given that our primary contact in IT is no longer at the Graduate Center.

As such, if this is a case where the user had created some critical piece of content (say, a series of blog posts) for which no other backups exist, I could try to initiate the backup-restoration process. Otherwise, it's best if the user simply creates a new account (it appears they may have done so already - 'profsprauve') and manually recreates any missing profile information.

Excellent, thanks!