Project

General

Profile

Actions

Support #17208

open

Youtube video embeds will not work

Added by Laurie Hurson 3 months ago. Updated 3 months ago.

Status:
Reporter Feedback
Priority name:
Normal
Assignee:
-
Category name:
-
Target version:
-
Start date:
2022-11-09
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Hi All,

Folks from ACERT are trying to add youtube videos on their site: https://acert.hunter.cuny.edu/

For example, they are trying to add the video below to the faculty page.

The url is in the page but not embedding.

Page: https://acert.hunter.cuny.edu/2022-racial-equity-fellow-dr-alexis-jemal/
Video: https://www.youtube.com/watch?v=mMsSTvVH-74

Maybe this is due to a possible plugin conflict? or another bug with the site. I have advised several times that they uninstall some of the plugins they are running on the site. Also the site seems to be running very slow for me. Do others experience that? If so, could this also be caused by the plugin load?

Thanks in advance!

Actions #1

Updated by Raymond Hoh 3 months ago

  • Tracker changed from Bug to Support
  • Status changed from New to Reporter Feedback

Hi Laurie,

That specific video is not embeddable. The YouTube author has disabled embeds. If the video is meant to be embedded, ensure that the "Allow embedding" option is toggled on YouTube: https://support.automaticsync.com/hc/en-us/articles/360001250003-How-to-enable-embedding-for-a-YouTube-video

Actions #2

Updated by Laurie Hurson 3 months ago

Thanks Ray! I didn't even know it was possible to turn off embedding on videos -- good to know. I will relay this info to the Hunter ACERT team.

Actions

Also available in: Atom PDF