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Bug #19435

closed

Elementor scroll issue

Added by Boone Gorges 11 months ago. Updated 11 months ago.

Status:
Resolved
Priority name:
Normal
Assignee:
-
Category name:
-
Target version:
Start date:
2023-12-18
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

From user Michael Schoch:

I noticed yesterday that activating Elementor made it so that I could not scroll down on my sites (when in "live" mode) and it changed the layout. If I deactivate Elementor, it's fine. I have the same problem with all of my sites, regardless of theme and other plugins. The Elementor help site notes that there was a recent, common issue in which the site layout seemed broken and suggested that updating to version 3.16.0 would help.

For reference, this is the site: https://oersuccesses.commons.gc.cuny.edu/ It seems to work fine on mobile, but not on desktop.

Actions #1

Updated by Boone Gorges 11 months ago

  • Status changed from New to Reporter Feedback

Adding Mike as a watcher here. Mike, can you share details on how to reproduce? I'm visiting https://oersuccesses.commons.gc.cuny.edu/ and I'm able to scroll down the page. Perhaps a screencast of your problem?

Actions #2

Updated by Raymond Hoh 11 months ago

I think this might be the same thing as https://redmine.gc.cuny.edu/issues/18206#note-42 . I just pushed a hotfix for this less than an hour ago, so that might explain why the issue is fixed now.

Actions #4

Updated by Boone Gorges 11 months ago

  • Status changed from Reporter Feedback to Resolved
  • Target version set to 2.2.5

I've received an email from the user saying the problem is fixed, so it must have been related to #18206. Thanks, Ray!

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