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Bug #20520

closed

CAC resposinveness/performance

Added by Raffi Khatchadourian 5 months ago. Updated 5 months ago.

Status:
Duplicate
Priority name:
Urgent
Assignee:
-
Category name:
Performance
Target version:
Start date:
2024-06-29
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

I am seeing quite the uptick in JetPack warnings that my site is down lately. When I check it myself, it typically comes up, but the loading seems to take longer than usual. I don't recall making any significant changes to my site lately.

Looking at the JetPack logs, the site seems to go down for hours (3) at a time. At least that is what JetPack is reporting.


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Related issues

Related to CUNY Academic Commons - Bug #20515: Is the Commons Down?ResolvedBoone Gorges2024-06-26

Actions
Actions #2

Updated by Marilyn Weber 5 months ago

Raffi - This is definitely site-wide. I'm seeing it as well.

Actions #3

Updated by Raffi Khatchadourian 5 months ago

Marilyn Weber wrote in #note-2:

Raffi - This is definitely site-wide. I'm seeing it as well.

I compared it with a portfolio site from a different faculty member. While both seemed slow, mine was noticably worse. Sometimes mine didn't load at all.

Actions #4

Updated by Raymond Hoh 5 months ago

  • Related to Bug #20515: Is the Commons Down? added
Actions #5

Updated by Raymond Hoh 5 months ago

  • Category name set to Performance
  • Status changed from New to Duplicate
  • Target version set to Not tracked

Thanks for the report, Raffi.

I'm going to mark this as a duplicate of #20515 . There is an issue right now with database queries taking longer to resolve than usual, which is causing performance issues across the Commons. Unfortunately, our main contact at IT is on vacation right now. When we have more info, #20515 will be updated.

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