CUNY Academic Commons

I know that the Q & A plugin was deprecated awhile back. The Commons Help site is (I think) the only site that is still using it. We use it on four pages (example: https://help.commons.gc.cuny.edu/frequently-asked-questions-when-getting-started-with-the-commons/). We use the short code to pull FAQ by category. However, when a search is performed and the FAQ page is returned in the results, the permalink does not work. Actually none of the permalinks work, but this is only an issue when searching (since we use the short code).

For example, here we search by "existing site" (https://help.commons.gc.cuny.edu/?s=existing+site). The first result is a FAQ - its permalink does not resolve (https://help.commons.gc.cuny.edu/ faqs /attach-existing-site-to-group/) Even if you remove the /faqs/ the permalink doesn't work.

Is there an easy solution to this?