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Bug #22342

closed

Cloudflare error preventing access to the Commons

Added by Laurie Hurson 4 months ago. Updated 4 months ago.

Status:
Resolved
Priority name:
Normal
Assignee:
-
Category name:
-
Target version:
-
Start date:
2025-03-18
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Hi All,

This morning I have been only able to access the Commons intermittently. More often than not, I am getting a cloudflare error " A timeout occurred Error code 524
Visit cloudflare.com for more information." See screenshot.

I am able to access the commons roughly every 10 page loads but most of the time I am getting this error. I am not sure if it is because I am trying to work on https://tlcdevsite.commons.gc.cuny.edu/ but I am also getting this error when I try to access other commons pages. Luke says this is not happening to him so it may just be me I am not sure why this would happen.

I have cleared my cache and tried to access the commons across multiple browsers. I am at the GC today.

Any insight you can provide would be much appreciated.


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