Support #22594
closedSeagal film festival site domain mapping
0%
Description
It appears that the owners of the site are using https://sfftp.commons.gc.cuny.edu/ as an archive. It used to be mapped to https://segalfilmfestival.org. Neither of these sites are resolving after the migration to Reclaim. The owners of the domain have set up the A Records to point 15.204.146.102 - they want the domain mapping to work like it use to.
I might be wrong, but it seems to me that the Commons site should be working before we can put in a request for domain mapping. Is there something that needs to be done to get it back up after the migration?
Updated by Boone Gorges 11 days ago
- Assignee changed from Boone Gorges to Colin McDonald
The https://sfftp.commons.gc.cuny.edu/ URL doesn't work because it's set up to resolve to https://segalfilmfestival.org/. If I turned off mapping for this site, then the URL would be accessible.
I'm assuming that https://segalfilmfestival.org/ is not set up at Reclaim. Colin, do you have an up-to-date list of domains that Reclaim has mapped? If this one is not on that list, could you please initiate the request?
Updated by Colin McDonald 10 days ago
I have sent the request to Reclaim and will report back when they respond.
Updated by Colin McDonald 9 days ago
I believe Reclaim has done their part and the domain is working again as it should. Scott, can you confirm and reach back out to the user if so?
Updated by scott voth 9 days ago
- Status changed from New to Resolved
I can confirm that it is up and running and have notified the member on Keeping.