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Bug #22950

closed

Header logo issue

Added by Laurie Hurson 4 months ago. Updated 3 months ago.

Status:
Rejected
Priority name:
Normal
Assignee:
Category name:
-
Target version:
Start date:
2025-06-19
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Hi All,header issue - likely related to S3?

Another

A user writes:

In a CUNY Academic Commons website I’m managing, the Header Logo fails to be loaded periodically. I’ve tried to restore the logo many times in the past few months, and the logo will be loaded after its restoration, but it will fail again after a few weeks.

https://learningmindsets.commons.gc.cuny.edu/

I think this may be related to #22884 and #29129

Actions #1

Updated by Laurie Hurson 4 months ago

It may appear to be working now, but I asked the user about this and they said they replaced it this morning. I have asked them not to replace if it breaks again so we can take a look

Actions #2

Updated by Raymond Hoh 4 months ago

Sounds good, Laurie. It looks like the site is using WordPress's built-in Site Logo feature, so we'll look into this when it breaks.

Actions #3

Updated by Boone Gorges 3 months ago

  • Status changed from New to Hold
  • Assignee set to Laurie Hurson
  • Target version set to Not tracked
Actions #4

Updated by Laurie Hurson 3 months ago

I think they site admins changed the theme and this is no longer an issue. this ticket can be closed.

Thanks!

Actions #5

Updated by Boone Gorges 3 months ago

  • Status changed from Hold to Rejected
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