CUNY Academic Commons

Thanks, Ray!

2. If you are logged out and when you click on the unsubscribe link, you will arrive on your BP profile URL. A message should also be displayed saying that you've been unsubscribed from further group membership request emails. However, as of BuddyPress v14.3.4, this message is only displayed for logged-in users. Logged-out users will not see this message.

Does clicking on the link mean that I am now unsubscribed from the group, even though I didn't see the message, since I wasn't logged in?

You're not unsubscribed from the group, but you will no longer receive all group membership request emails.

To re-enable these emails, go to https://commons.gc.cuny.edu/members/me/settings/notifications and toggle the "A member requests to join a private group for which you are an admin" option and save.

Matt's alluded several times to the "even though I'm not logged in" part of the Unsubscribe link. I just wanted to chime in and say that this aspect of the feature arises out of GDPR, CAN-SPAM, and similar legislation, which require the presence of an unsubscribe mechanism in emails, and which urge that it should be relatively easy to unsubscribe (thus the no-login part).

Raymond Hoh wrote in #note-3:

You're not unsubscribed from the group, but you will no longer receive all group membership request emails.

To re-enable these emails, go to https://commons.gc.cuny.edu/members/me/settings/notifications and toggle the "A member requests to join a private group for which you are an admin" option and save.

Wow. I'm not sure that unsubscribing from ALL group membership request emails is the expected behavior. Is there a way to do it on a group-by-group basis?

Even taking Boone's GDPR point above, I want to note a few things:

• it's easy to mistakenly click on the unsubscribe link, as I did here
• doing so makes a pretty dramatic change in site functionality with no messaging to the user about that change
• people often forward messages, and someone else can click on the unsubscribe link, thereby making an undesired change for the user who forwarded the message.

I see a few ways to address some of this, and perhaps Boone and Ray see others. But here are some possibilities:

1. require a confirmation before the change is made (though this would go against Boone's point that it should be easy/quick)
2. notify the user that the change has been made. (that would perhaps create another unwanted email, but it would serve as confirmation for a user who desired the change and would serve as an alert for a user who didn't realize the change happened)
3. we should document this behavior, whichever way we go

Please let me know what you think. Adding Sara and Colin to the ticket, too

Wow. I'm not sure that unsubscribing from ALL group membership request emails is the expected behavior.

That is the current behavior in BuddyPress.

Is there a way to do it on a group-by-group basis?

Currently no, we cannot do the group membership request unsubscribe on a group-by-group basis at this time without further custom development as this would require additional UI screens and options that would need to be added to the frontend -- both in the group's options and when you click on the Unsubscribe link from the email.

1. require a confirmation before the change is made (though this would go against Boone's point that it should be easy/quick)

We should analyze some unsubscribe email workflows that others have done. From other unsubscribe workflows I've personally experienced, there is some form of confirmation step required. Whether that be a simple submit button or a page with various checkboxes of the emails you can unsubscribe from.

2. notify the user that the change has been made. (that would perhaps create another unwanted email, but it would serve as confirmation for a user who desired the change and would serve as an alert for a user who didn't realize the change happened)

This does occur as a notice on the page after clicking on the Unsubscribe link as of today's maintenance release. The message that gets displayed is the following:

You will no longer receive emails when someone requests to be a member of your group. [You can change this or any other email notification preferences in your email settings].

"You can change this or any other email notification preferences in your email settings" is linked to your email notifications settings page.

Thank you, Ray!

We should analyze some unsubscribe email workflows that others have done. From other unsubscribe workflows I've personally experienced, there is some form of confirmation step required. Whether that be a simple submit button or a page with various checkboxes of the emails you can unsubscribe from.

Agreed.

This does occur as a notice on the page after clicking on the Unsubscribe link as of today's maintenance release. The message that gets displayed is the following:

You will no longer receive emails when someone requests to be a member of your group. [You can change this or any other email notification preferences in your email settings].

"You can change this or any other email notification preferences in your email settings" is linked to your email notifications settings page.

Thank you! One small recommended change: "You will no longer receive emails when someone requests to be a member of any of your groups." (to reflect the actual change being made not just to the group in question, but to all groups