CUNY Academic Commons

I (Marilyn) can access it fine.

It's loading OK for me.

I'll need more info than "unable to access". A screenshot would be a helpful start.

Also from the GC library, Roxanne Shirazi reports:

However! This morning, I am unable to connect to the Commons at all on my office workstation, from any browser. This is a "server not found" problem (see screenshot below).

I tried accessing from my phone using cellular data and it works. It also works from my phone when I am on the GC Guest network and on eduroam, but not when I am on the GC Community site. I get a server not found message. Tried from another workstation in my office and same problem. My workstations are hardwired ethernet connection, which I presume is the same networks as the GC Community network.

IP for workstation #1: 146.96.33.110
IP for workstation #2: 146.96.33.13

Hooray! Roxanne reports it's working now.

Very odd. The screenshot is not of a cloudflare error, which suggests that something local (likely at the GC firewall or DNS level) was preventing the lookup.

Will you please update this ticket if you hear back from others?

Stephen Klein in the library just got in touch with this message:

Unable to access our Commons site from GC Community WiFiand GC LAN.

https://gclibrary.commons.gc.cuny.edu/

Matt, this is verbatim the same message that opened the ticket. Did he send it again?

Stephen confirms it's ok now