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Bug #2359

Jetpack plugin disabled?

Added by Chris Caruso about 9 years ago. Updated about 9 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
WordPress (misc)
Target version:
Start date:
2012-12-29
Due date:
% Done:

0%

Estimated time:

Description

Hi, on the ARC web site (http://research.commons.gc.cuny.edu/) we are getting an error message in our Dashboard that says:

"The plugin jetpack/jetpack.php has been deactivated due to an error: Plugin file does not exist."

Thanks for any help getting Jetpack working again.

Best,

Chris


Related issues

Has duplicate CUNY Academic Commons - Bug #2368: Numerous Problems due to Jetpack Duplicate2013-01-07

History

#1 Updated by Matt Gold about 9 years ago

  • Category name set to WordPress (misc)
  • Status changed from New to Assigned
  • Assignee set to Boone Gorges

#2 Updated by Boone Gorges about 9 years ago

  • Status changed from Assigned to Resolved
  • Target version set to 1.4.16
  • Severity set to High impact

I'm not totally sure how this happened. There are sometimes some weird issues with the way that Jetpack upgrades, and I guess in this case the files got corrupted.

I've reinstated Jetpack in https://github.com/castiron/cac/commit/205ee64a4ed6b952b127c1528424213f0dc0f5ae, and it will go live in the next release (Friday).

Sorry for the inconvenience!

#3 Updated by Chris Caruso about 9 years ago

Great! Thank you!

#4 Updated by Boone Gorges about 9 years ago

Chris and Marilynn - Jetpack is reinstated, and I've manually reactivated it on research.commons.gc.cuny.edu and philosophy.commons.gc.cuny.edu. Again, my apologies for the inconvenience.

#5 Updated by Marilynn Johnson about 9 years ago

Thanks for your work! I also see it is now working at http://neale.commons.gc.cuny.edu/media/ and the other student and faculty pages. My site stats are up and counting as well. Again, thanks for taking care of this so quickly.

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