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Support #24162

open

Clearing a mapped domain

Added by Colin McDonald 1 day ago. Updated about 20 hours ago.

Status:
New
Priority name:
Normal
Assignee:
Boone Gorges
Category name:
-
Target version:
-
Start date:
2026-01-07
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

As per the last step in #22325, can you clear these? They have A records pointing to the Commons, and I just had Reclaim issue certs for them. I believe these mappings were in use before the migration, in case that helps, and this user is getting around to making updates very late.

www.inequalityinhighered.org
inequalityinhighered.org

Thanks!

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 #1

Updated by Raymond Hoh 1 day ago

Hi Colin,

inequalityinhighered.org is resolving correctly for me. Is it working on your end?

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 #2

Updated by Colin McDonald about 24 hours ago

Yes, looks good! Did you have to do anything, or did it just take a second for Reclaim's new certs to register and that was it? Just curious for next time.

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 #3

Updated by Raymond Hoh about 20 hours ago

I did check to see if the domain was mapped to the Commons subdomain and it already was. Other than that, I didn't do anything. You're right that Reclaim's cert just needed to be propagated before the domain could resolve correctly.

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