Support #24443
closed
Added by Laurie Hurson 10 days ago.
Updated 4 days ago.
Description
Hi All,
I am trying to access the dev site and my password is not working. I had changed it recently so perhaps the dev site has an old one saved? I tried resetting my pw on the dev site but I never received an email.
Can you all help me access the dev site so I can do some testing?
Thanks!
- Tracker changed from Bug to Support
- Status changed from New to Reporter Feedback
Hi Laurie - It looks like the email address associated with your account on the dev site had been reset to a dummy @example.com address. I did this with all users back when we set up the dev site, so that emails didn't inadvertently go out to real members. At that time, I intended to exclude team members from having their email addresses changed, but I must have missed your account. I've reset the account email to your gmail address, so you should now be able to run through the password reset flow.
Thanks Boone, it's working now!
- Status changed from Reporter Feedback to Resolved
- Target version set to Not tracked
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