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Bug #2454

closed

Contact Form 7 Plugin

Added by Sarah Morgano almost 10 years ago. Updated almost 9 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
WordPress Plugins
Target version:
Start date:
2013-02-20
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

One of our members recently reported having problems with the Contact Form 7 plugin on the CUNY Online Baccalaureate Writing Fellows blog: http://bacwritingfellows.commons.gc.cuny.edu/.

Here's a history of the issue:

  • Emails were going where they were supposed to go, but often didn't include the "required" email address field. Upon testing, the member discovered that when she included the email field sometimes it would and sometimes it wouldn't be included in the body of the email
  • The contact form page had two "forms" to complete
  • A few days ago, the emails stopped going to the address listed in the plugin settings and instead went to one of our Commons' gmail accounts
  • After the member disabled the plugin and removed the shortcode from the page one of the forms was removed from the page, but the bottom form still appeared

I advised the member to delete the contact page and create a new one that just included the email (not the contact form) until we determine what the issue is. I just activated the plugin on a test site and it goes to the email address I have listed in the settings, but also noticed that there are two contact forms on the page instead of one.

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