CUNY Academic Commons

When I visit https://files.commons.gc.cuny.edu/wp-content/blogs.dir/34643/files/2024/08/101.06_HURSON_SYLL-1.pdf I don't see an XML error. The browser loads the PDF.

Can you share a screenshot or the text of the XML error?

Any chance you've been toggling the public/private setting on this site?

Thanks for the screenshot. This suggest strongly that you've got very bloated cookies for commons.gc.cuny.edu for some reason. 8K of cookies is a really massive amount. Do me a favor: when looking at a Commons page, open the browser console (F12) and then, at the console prompt, type document.cookie.length and hit Enter. This should give you some number larger than 8192, which will confirm my hypothesis. Assuming this is true, I'd be curious to see what the huge cookies are - please type document.cookie and share the output with me. You can also help to confirm that it's cookie-related by opening a separate browser (or a private session) and loading the URL - it should work fine. If you're still getting the XML error in the private window, try bypassing the cache by appending a random query string (like 454545 in the following: https://files.commons.gc.cuny.edu/wp-content/blogs.dir/34643/files/2024/08/101.06_HURSON_SYLL-1.pdf?random=454545)

Anyway, I can probably talk to Reclaim to ask them to make a modification to the way that files.commons.gc.cuny.edu requests are handled, such that cookies are dropped and we can avoid the S3 header-size cap. But I'd like to have your confirmation regarding the cookie/private-browser behavior before moving forward.

Thanks, Laurie. This all confirms the theory that large cookies are the problem. (Your browser session has lots of Google Analytics cookies from specific Commons subsites, which is what is causing the bloat.) I've sent a request to Reclaim to change the behavior so we can avoid this problem in the future.

thanks for looking into this.

I cleared my cookies and the Commons is loading much quicker for me now, so this has been very helpful!