CUNY Academic Commons

I'm having some problems with sessions on the Commons. Here's what's happening:

1. I get an email asking me to approve a trackback on a blog post I wrote.

2. I click on the approve link in the email

3. Get to the blog homepage in Chrome, see I need to log in to get to the dashboard

4. go to the commons homepage and log in

5. I see that I am in a logged-in state

6. go back to the email, click on the approve comment link

7. get taken back to the blog page (same browser window on which I was previously logged in), but it shows me as being in a logged-out state

8. Hard refresh, no effect

9. Repeat steps 1-8

10. Close/Reopen browser, try again with no success

One note: one time, after logging in to the homepage, I went to blogname/wp-admin instead of clicking on the "approve comment" link, and I was able to get to the dashboard. But when I tried to click on the link, that didn't work.

Blog: cunydhi.commons.gc.cuny.edu
approve link in email: https://cunydhi.commons.gc.cuny.edu/wp-admin/comment.php?action=approve&c=4071
Screenshot of email attached