CUNY Academic Commons

I just remembered that Genesis allows you to hook into site files via the admin-- Stephen can you test your fix here?

http://jitpstaging.commons.gc.cuny.edu/wp-admin/admin.php?page=simplehooks

Added before and then after genesis header hook in staging and did not seem to have resolved.

Has anyone managed to reproduce this issue? I don't have Windows 8 handy on this machine, but on Windows 7 + FF 30.0, everything is rendering properly.

Hi Boone - it has been experienced by two different members of the JITP team

Just tried loading on Windows 8.1 + Firefox 30 and can open the JITP site with no issues.

As Matt stated above, by the looks of Sarah's screenshot, it appears that the CSS stylesheet is having problems loading.

Perhaps the Firefox install has some addons installed that are blocking some resources?

I disabled all Firefox add-ons and it loaded properly in Windows 8/Firefox 30. Thanks guys. I could take the time to figure out which add-on it is, but I guess it's not really important. It is odd that the regular jitp.commons.gc.cuny.edu site was disrupted by an add-on but the jitpstaging.commons.gc.cuny.edu site wasn't, but oh well, I guess it isn't worth worrying about. All the help is much appreciated.

Still issues with IE.

Stephen, could you please elaborate on the IE issues? The original report was about FF. What are your browser/OS versions? Are you seeing the exact problem that SRJ describes in her original report?

Suggesting that this is needed in the header.php of the child theme:
<meta http-equiv="X-UA-Compatible" content="IE=edge">

Because many versions of IE do not use the latest and greatest rendering engine. If you launch the site in IE and then use the developer’s tools (F`12) and then select Emulation=>Document Mode=>Edge, the page renders correctly. I have attached a screenshot.

Thanks, Stephen. Can you please share the details of your setup? IE/Windows versions.

Stephen, I just tested the JITP site in IE 11 and it works for me.

It appears that you have IE running in Compatibility Mode. Can you try turning that off?
http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

Not running in compatibility mode. I checked.

Turned on and off Compatibility option using options two and three:
http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

Hi Stephen,

Thanks for going through those options. What about option one? What version of IE and Windows are you running?

If option one still doesn't work, we'll just add in the meta tag.

Running Windows 7, IE 11.

My version of IE did not allow for option one, only two and three.

Hi Stephen,

I just fired up IE 11 on Windows 7 and, unfortunately, cannot confirm the problem you have.

It might be a problem with your IE settings. A StackOverflow answer hints at resetting your IE settings:
http://stackoverflow.com/a/22762687

Can you give that a shot?

Not at work for a while, but I previously checked on several workstations at the GC and it appeared to be a consistent issue.

Thank you for all your effort!