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Bug #3485

closed

Member unable to register

Added by Sarah Morgano about 10 years ago. Updated almost 9 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Boone Gorges
Category name:
Registration
Target version:
Not tracked
Start date:
2014-09-22
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Ola Galal completed the registration form about a week ago and never received an email to activate her account. Her email address is: .

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 #1

Updated by Sarah Morgano about 10 years ago

As an update, she just tried to register again and did get the email with the activation link, but says that it's giving her the following error message:

Could not create user
Activate your Account
Please provide a valid activation key.
Activation Key:

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 #2

Updated by Matt Gold about 10 years ago

  • Status changed from New to Assigned
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 #3

Updated by Matt Gold about 10 years ago

  • Assignee set to Boone Gorges
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 #4

Updated by Boone Gorges about 10 years ago

  • Status changed from Assigned to Reporter Feedback
  • Target version set to Not tracked

The user is already activated - that's why she was seeing an error. She should be able to log in using the password she used when registering.

The issue of imprecise error messages should have been fixed in #446. I'm not sure what's happened in the meantime. I'm going to reopen that ticket for further discussion.

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 #5

Updated by Boone Gorges almost 9 years ago

  • Status changed from Reporter Feedback to Resolved

I'm assuming this has been sorted out. If not, please feel free to provide some details.

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