Bug #3485
closed
Member unable to register
Added by Sarah Morgano over 9 years ago.
Updated about 8 years ago.
Category name:
Registration
Description
Ola Galal completed the registration form about a week ago and never received an email to activate her account. Her email address is: ogalal@gc.cuny.edu.
As an update, she just tried to register again and did get the email with the activation link, but says that it's giving her the following error message:
Could not create user
Activate your Account
Please provide a valid activation key.
Activation Key:
- Status changed from New to Assigned
- Assignee set to Boone Gorges
- Status changed from Assigned to Reporter Feedback
- Target version set to Not tracked
The user is already activated - that's why she was seeing an error. She should be able to log in using the password she used when registering.
The issue of imprecise error messages should have been fixed in #446. I'm not sure what's happened in the meantime. I'm going to reopen that ticket for further discussion.
- Status changed from Reporter Feedback to Resolved
I'm assuming this has been sorted out. If not, please feel free to provide some details.
Also available in: Atom
PDF