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Bug #3555

Mailchimp email display issue

Added by Matt Gold about 7 years ago. Updated about 4 years ago.

Status:
Resolved
Priority name:
High
Assignee:
Category name:
Publicity
Target version:
Start date:
2014-10-15
Due date:
% Done:

0%

Estimated time:

Description

We received the following message from Jonathan Reeve after we sent out a CBOX email from MailChimp:

"Hi CBOX Team,

Thanks for the announcement. Exciting stuff! Parenthetically, it looks like there's some kind of min-width property in your email template that causes text not to wrap on widths less than 1100 pixels or so. Thought your should know. Screenshot attached.

-Jonathan"

HTML source of email attached. Any suggestions Dom or Chris?

Selection_410.png (93.2 KB) Selection_410.png Matt Gold, 2014-10-15 12:20 PM
mailchimp-source.html (24.5 KB) mailchimp-source.html Matt Gold, 2014-10-15 12:20 PM
mailchimp-source.html (24.5 KB) mailchimp-source.html Daniel Jones, 2016-02-04 01:36 PM

History

#1 Updated by Boone Gorges almost 6 years ago

Are we still using MailChimp for email blasts of this sort?

#2 Updated by Matt Gold almost 6 years ago

Yes - in fact, I am hoping to send one out somewhat soon.

#3 Updated by Boone Gorges almost 6 years ago

  • Assignee changed from Chris Stein to Daniel Jones
  • Priority name changed from Normal to High

OK, thanks.

I'm going to reassign this ticket to Dan. Dan, could you please put this at the top of your priority list? CSS for email is kind of a horrible nightmare, but I'm hopeful that you can relatively quickly identify the issue.

#4 Updated by Daniel Jones almost 6 years ago

Think I've fixed this here. There were a bunch of elements with widths set to 600px, so I added a max-width: 100% declaration to their inline styles and seems to be working fine now. Attached

#5 Updated by Boone Gorges almost 6 years ago

  • Assignee changed from Daniel Jones to Matt Gold

Back to Matt for testing. Thanks, Dan.

#6 Updated by Boone Gorges about 4 years ago

  • Status changed from Assigned to Resolved

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