Point custom domain to a Commons blog
I have registered arabstages.org on the Segal Center's dreamhost account. We would like to point this domain to https://arabstages.commons.gc.cuny.edu/
Please let me know what changes I should make to our namesevers in order for this to happen or if there's something else I should do.
#1 Updated by Boone Gorges over 4 years ago
- Status changed from New to Assigned
- Assignee changed from Boone Gorges to Matt Gold
Hi Alex - Sounds good. Please point your CNAME record to 220.127.116.11. See http://codex.commons.gc.cuny.edu/domain-mapping-commons/ for more info.
Reassigning to Matt, as he has to make a request of IT to get the ball rolling on our end.
#6 Updated by Alex Hills over 4 years ago
http://www.arabstages.org is resolving fine but http://arabstages.org does not. I checked with Dreamhost (where I registered the domain name) and they suggested that I create an A name record that points to 18.104.22.168. I created this and I now receive an error message:
Error establishing a database connection
Any ideas? Thanks.
#8 Updated by Alex Hills over 4 years ago
I've done this and I'm now receiving the attached message. This wasn't showing up before I made this change. It only shows up when I leave out the "www." Should this correct itself over time or is there something on the commons side that needs to be changed?
#9 Updated by Boone Gorges over 4 years ago
Before you created the A record, what was happening when you tried to load http://arabstages.org? You just got a timeout?
When I attempt to ping arabstages.org, I get nothing, which suggests that the A record is not propagated. You may need to wait a few hours before trying it.
#13 Updated by Alex Hills over 4 years ago
http://arabstages.org is still giving me an error message that reads:
"Error establishing a database connection"
while http://www.arabstages.org is loading fine.
Any chance there might be a problem in the way CUNY is routing the URL? I do see the CUNY favicon appear when I go to http://arabstages.org which leads me to believe the settings on the Dreamhost account are set up correctly.
#16 Updated by Matt Gold over 4 years ago
This is what I heard:
There is no resource issue on the server. It has ~50 MySQL connections at present and can handle more. I tested going to few other sites hosted on commons and all worked fine. I believe there is some misconfiguration elsewhere which is preventing this site to function. Can we check if wordpress is configured correctly.
I verified the apache configuration and it looks good to me.
I responded asking IT to confirm that the URL should work with or without the www prefix, but I haven't heard anything. I will nudge.
#17 Updated by Boone Gorges over 4 years ago
- Status changed from Assigned to Reporter Feedback
I've made some additional configuration changes and it appears to be working now. (This is a config I'd tested before but found broken; I assume that something has changed either at the server or DNS level in the meantime to make it work.) Please verify.